At www.amaxingdecor.com, we are committed to providing a smooth and timely shipping experience for all of our customers. Below is our detailed shipping policy, including processing times, delivery options, and return guidelines.
1. Order Processing
All orders placed on www.amaxingdecor.com are processed within 2 business days. This processing time includes order verification, quality checks, packaging, and preparing the shipment.
- Business Days: Monday through Friday, excluding public holidays.
- Delays: While we strive to meet our processing time commitments, orders may be delayed due to factors beyond our control, such as carrier delays or stock shortages.
Once your order is processed, you will receive a confirmation email with shipping details and a tracking number.
2. Shipping Methods and Delivery Times
We offer a variety of shipping options to suit your needs. Shipping times will vary depending on your location and the shipping method selected at checkout.
Domestic Shipping (Within [Your Country])
- Standard Shipping: Delivery within 5–7 business days.
- Express Shipping: Delivery within 2–3 business days.
International Shipping
We ship internationally to selected countries. Shipping rates and delivery times will vary based on the destination and shipping method selected.
- Standard International Shipping: Delivery within 10–20 business days, depending on the destination.
- Express International Shipping: Delivery within 5–10 business days.
Please note that international orders may be subject to customs duties, taxes, and other fees, which are the responsibility of the recipient.
3. Shipping Costs
Shipping costs are calculated at checkout based on your location, the shipping method selected, and the weight of the items in your order. Any applicable shipping promotions will be automatically applied at checkout.
4. Return Policy
At www.amaxingdecor.com, customer satisfaction is our priority. If you are not completely satisfied with your purchase, you may request a return within 30 days of receiving your order.
Return Eligibility
- Items must be returned in their original condition and packaging.
- Products that are damaged, used, or altered are not eligible for returns.
- Return shipping costs are the responsibility of the customer unless the return is due to an error on our part (e.g., incorrect or defective item).
Return Process
- Contact Us: Before returning any item, please contact us at info@amaxingdecor.com with your order number and the reason for the return. We will provide you with further instructions on how to proceed.
- Shipping the Return: Once your return is authorized, you will need to ship the item back to us using a trackable shipping method. We recommend keeping proof of shipment.
- Refunds: Once we receive your return and verify its condition, we will process your refund. Refunds will be issued to the original payment method within 7–10 business days.
5. Questions or Concerns
If you have any questions about your order, shipping, or return process, please do not hesitate to reach out to our customer service team at info@amaxingdecor.com. We’re here to help!
Thank you for shopping with www.amaxingdecor.com! We hope you enjoy your purchase and look forward to serving you again soon.